English is below which published by Japan.
Teaching Japanese to Indian nurses
The global strategy of the Indian company, NAVIS, is to foreground business dynamics in terms of new values
Today, global economy has seen depletion on a wide scale, because of COVID-19. the new virus i.e. COVID-19 has made the biggest impact on the global economy. There have been restrictions even in the medicinal field due to which they need for awareness becomes a global necessity. The need for telemedicine is of utmost importance as there have been various challenges faced by the medical staff alone.
This virus has only awakened us to a new world of awareness towards the importance of economic development, especially when the situation comes to halt. For which, building a crisis-free society is highly recommended than ever. To which it is significant to emphasize on how the business would be incorporated in the near future? This edition serves the purpose of bringing in the report on the movement of people and organizations which strengthened business in India, which is different from Japan.
Today, India is recognized as the second-largest populated country in the world. India, with more than 1.3 billion people, is expected to overtake China by 2030. India has rich human resources such as doctors and nurses who are of the younger generation, which helps provide the best of facility in the field of medicine. India lacks in extending help for public insurance and advanced medical equipment, in spite of the rich skilled workers. However, it becomes an utmost priority to look into the health care facilities in the near future as the demand for health care is going to increase due to the rise in different trajectories of diseases, from infectious to chronic.
This article will bring to light the experience of people who share their insight about business development and to face challenges in terms of new value. This edition was recorded just before the outbreak of COVID-19.
To understand NAVIS as a company, it is a human resources company, whose objective is to respond to the shortage of skilled workers for care centers in Japan. The article further interviews two representatives from NAVIS, first being the chairperson, Mr. Rajkumar Sambandam
, and secondly the manager, Mr. Mikio Oki.
Mr. Sambandam thoroughly recalls the initial days at NAVIS and the MOC policy that acted as a bridge between India and Japan. He iterates his experience with NAVIS in his own words,” I embarked on a business journey in 2002 to introduce IT Engineers to Japan. We established a company in Japan,2017, and began to introduce skill-based workers in the field of medicine from 2019 onwards. So far, we have successfully introduced nearly 30 nurses to the Japanese facilities as care workers.”
Mr.Sambandam further emphasizes India’s dimension with IT and Human Resources. He states, “India has the image of curry and information technology, but what is important is a human resources powerhouse.” Indian executives are part of highly ranked companies where the performance is remarkable like Google, Microsoft, to name a few. In October 2017, Japan and India signed a Memorandum of Understanding (MOC) regarding technical training between the Ministry of Justice, the Ministry of Foreign Affairs, the Ministry of Health, Labor and Welfare, and the Ministry of Skills Development and Entrepreneurship Promotion. Through the training system, technical training in India became possible for the first time. Indians have been able to take technical training in Japan for 3 to 5 years now. About 200 people have visited Japan in 2019.
At NAVIS, a well-expertized training in the Japanese language is provided every day for people who have experienced medical practice in India. Although India and Japan have good relationships, there is a language barrier unlike in English-speaking countries. But, when one' looks at a larger picture, India is rich with its human resources because of which the supply of such resources to the world must be highly recognized.
He further speaks about the overall immigrant dynamics of the world. For which he says, " According to the data from the international organization of migration, India is the topmost country for immigrants in the world with a record of 17.5 million in 2017. This is about 1.5 times the number of immigrants in the land of Mexico which nearly accounts for 11.8 million, securing the second position on the world demography. Besides, India is 1.6 times the number of Chinese immigrants which likely said to be having a record of 10.7 million, putting China in the third position.
Despite all the statistics, what is not been noted is that of a large Indian health care population. According to the ministry of economy, trade, and industry, India records to 1.07 million doctors going by the survey of 2018. It is also recognized that the doctors in India are three times that of Japan. A doctor in India must have a medical degree called MBBS with a doctor’s license. Other health care professions must have a specialization in their respective field and a registered license. The number of medical staff other than doctors in India is two to four times that of Japan. There are 970,000 pharmacists and 290,000 dentists. There are 2.99 million nurses. In Japan, there are about 230,000 pharmacists, 100,000 dentists, and about 1.55 million nurses and associate nurses.
Simultaneously with the conclusion of the 2017 MOC, the number of occupations subject to technical training was expanded. Nursing was the type of job that allowed new technical training, inclusive of countries other than India. In response to this system change, NAVIS will focus on the training of Indian nurses sent to Japan in order to expand the business of introducing Indian nursing care personnel to Japan.
India, a country with large human resources, and medical personnel is four times that of Japan
The number of medical staff other than doctors in India is two to four times that of Japan. There are 970,000 pharmacists and 290,000 dentists. There are 2.99 million nurses. In Japan, there are about 230,000 pharmacists, 100,000 dentists, and about 1.55 million nurses and associate nurses.
Further Mr. Sambandam recalls a fine incident from his visit to Japan which influenced him to introduce the medical personnel to Japanese facilities. He says that he always felt young when he was in Japan as Japan was an aging society, but when he returned to India, it seemed different as India was full of young and dynamic people. It was this very dissimilarity made him decide to introduce para-medical staff to Japan as japan had a shortage supply of human resources in the field of nursing care.
As Mr. Sambandam has an eye for every detail, he carefully examined the nature and lifestyle of Japanese culture. He was firm about one thing, that India is rich with younger population, as half of India's population is under 25, which was a huge number when compared to Japan. He further states that “Indian families religiously take care of one other and especially the younger people are the ones who take good care of the old people in large families.”
So, it seemed a great idea for him to introduce Indian nurses to Japanese facilities. Also adding to this, he observed that smile played a very effective role which was likely to be similar in Japanese -Indian culture. He was confident enough that there is always a future in the health care field so he planned on to further extend NAVIS as a Human Resources and a training center.
Mr. Sambandam also states that as there were changes in 2017, it was possible to give lessons on technical training for Indian caregivers. He recalls it as the first-ever technical training to caregivers in India.
Mr. Sambandam 's addressed the recognition and strength of nurses. It is a profession of hard work and consistency but since it's less on the surface. He states, “I wanted to give solid support to nursing care itself, hence I decided to make it a rule in my business to send Indian nurses to Japan, for which I conducted a Japanese language training to people who graduated from school and had an experience in the field of medicine across India.”
Solving nursing care problems with the skills of nurses
Mr. Sambandam not only introduces to improve the care services there in japan but also looks into the growth of Indian nurses’ profession, he wants them to learn various skills for them to have a better future. Mr. Sambandam sees Japan as a cutting-edge due to its feature as an aging society. He also states that India possibly doesn’t have that kind of challenge, but what it can learn from developed countries is the easy way of getting technologically-savvy. Hence, at NAVIS we teach nurses in India the basic movements of nursing care and easy-to-use language on the spot while training in Japanese.
Mr. Sambandam approached Secom Group, which had been embarking on medical institution management in India, and offered to introduce nursing care personnel. Mr. Sambandam has a lot of experience in introducing human resources to Japanese IT companies and is as well fluent in Japanese. He has no difficulty in negotiating with Japanese companies. In March 2019, for the first time, an Indian nurse was introduced to Japan as a care worker. Navis has introduced 20 more people by the end of January 2020.
Mr. Sambandam says, “We are increasing the number of referral destinations in Chiba, Aichi, Osaka, Saitama, Hokkaido, and Fukui prefectures. Despite the impact of COVID-19, we are promoting Japanese language training with the aim of introducing 46 more people and aiming for further expansion.”
Further, we spoke with Oki, the general manager at NAVIS Japan who says, “As a profession, nursing must be dealt with clear knowledge of awareness towards caretaking skills. He also states that the attitude of nursing care is important so that there won’t be any discomfort in treating elderly people. The idea is to get unique attention towards learning this field which creates fine hospitality amongst the caretaker and the user.
Mr.Oki talks about adapting to different cultures. He says that it is less difficult for Indian people to work in an English-speaking world, but even in Japan, the feeling of refusal to a new language is not noticed. "The Indian bill has 22 official languages. Some words read from left to right, and some from right to left." Culturally and psychologically, it’s easy for an Indian native to grasp at least 4 different languages as most of them are bi-lingual. Few words being similar to Japanese grammar, it is even easier for them to remember faster. NAVIS asks Indian apprentices to acquire advanced N3 level in Japanese, which usually takes a year and a half in other countries. But, it takes only 5 months for Indian apprentices to finish the course with a remarkable learning speed.
NAVIS is a stage, where caregivers support a global strategy
Mr. Oki further recalls an incident of a nurse who shares an experience at a care center, “it was an English conversation class for the elderly. Learning the language was expected to lead to brain activation and prevent dementia. People from the Tohoku region also have a similar appearance to Japanese people in India, but they are different in the race. However, such differences gradually become irrelevant. So, once an Indian nurse was told by an elderly person, " Go back to India " for which the nurse playfully replied, “Let's go home together "and turned it into laughter.
Mr.Oki also says that there was slight discomfort amongst the nurses as to adapt to the new environment, but it slowly disappeared and now they thoroughly enjoy the process. For which he as well gives an example, wherein, though it had been almost a year, at first, it seems that the Indians were sometimes annoyed by doing gymnastics and singing at the nursing care site which is commonly done in Japan. After a month or so, nurses became accustomed to Japanese nursing care sites because of their bright personalities.
NAVIS positions such as technical training business in Japan as a strategy called “#MEGURU”. In the future, they are trying to develop similar referral business outside of Japan, such as Europe and the United States, where the population is aging. NAVIS representatives also stated that “We will also seek ways to further introduce the world to nurses who have undergone technical training at nursing care sites in Japan. So to speak, the Japanese medical field is the base for human resource development. NAVIS is trying to create a human resources hub in India that will support the world's medical practice.”
From the inside of Japan, there is a serious shortage of labor at nursing care sites, and it is difficult to secure a link. From an Indian point of view, it creates a completely different value. By combining the strengths of Indians, their language ability, it transforms into an important stage that supports the global strategy.
Furthermore, NAVIS's MEGURU strategy may not be limited to nurses. It is possible that a wide range of healthcare personnel will be introduced from India in the future. From the perspective of the global expansion of healthcare personnel, it is difficult to see it only by looking at domestic demand. After all, it is seen as a form of disruptive innovation.
NAVIS approved by JITCO
NAVIS is the only One Japanese Language Training Center in India approved by JITCO (Japan International Training Co - Operation Organisation) under TITP to send Resources to Japan
NAVIS Nihongo Training Center Pvt Ltd has received its ISO 9001:2015 certification for Japanese Language Training.This certification confirms NAVIS focus on quality training, customer satisfaction, and the drive for continuous improvement.